Two frameworks. One complete system. SOAR shows your team what great looks like. The OCRE Method™ gives your leaders the conversations to hold them to it. Together they become the Culture Playbook your network can actually live by.
Your team cannot step toward great if they cannot see what great looks like. SOAR gives every person in your network a clear, visible progression - from someone who does what they are told to someone who genuinely owns the outcome. No ambiguity. No guesswork. Just clarity.
This is not a values exercise or a motivational tool. It is an operational framework tied directly to one to ones, performance reviews, pay progression, and promotion conversations.
When everyone knows their level, they can step up. That is not a slogan. That is what happens when the fog lifts.
Four levels. One clear progression. The guide shows you exactly how to apply it.
Use SOAR for: Performance reviews, pay progression, promotion decisions, behaviour conversations, onboarding, and any moment where you need clarity on where someone is and where they could be.
Nobody told you how to have a one to one. What to say. What to praise. What to give feedback on. How to hold a conversation that feels fair rather than personal. The OCRE Method™ was built to answer every one of those questions.
It translates your culture standards into measurable, coachable expectations at every level of your organisation - so the conversation is never about the person. It is always about the standard. The standard does the talking. Not the emotion.
The result is a one to one that feels true, genuine, and constructive - for both people in the room. When the fog lifts, the conversation finally works.
Applied across multiple progression levels. The guide shows you exactly how each one works in a real conversation.
Use The OCRE Method™ for: One to ones, performance reviews, onboarding, pay progression, and any conversation where honest feedback needs to land without it feeling personal.
The tangible outcome of both frameworks combined. A co-designed document that defines standards, expectations, and progression pathways for every role in your business. Built with the team who will live by it - so it feels owned rather than imposed.
This is the thing you point to when accountability is needed - without it becoming personal. The standard speaks. You do not have to.
What it produces
Two free guides. One for each framework. Each one gives you enough to start having better conversations with your team immediately - before you commit to anything else.
Understand where your team currently sits on the SOAR progression - and what the path from responsibility to ownership actually looks like in a real business.
See immediately why your one to ones have been falling short - and what a structured, fair, and effective conversation looks like using the The OCRE Method™ framework.
Book a Franchise Performance Conversation and we will map exactly where your network sits right now - and what the path to Care by Design looks like for your specific situation.
45 minutes. No pitch. Just an honest conversation about the fog in your network and what the right path forward actually looks like.
Book your conversationOr email dee@deemakadia.com